Funky Yeti is committed to ensuring that your privacy is protected.
The EU GDPR comes into effect on the 25th of May 2018. GDPR is short for General Data Protection Regulation. The GDPR is 88 pages and more than 50,000 words long, and the writing is as interesting as a long line at the post office. If you don’t want to read the GDPR, you are forgiven. Basically it sets out what we can and cannot do with your information.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
In order to process orders, we will request your personal details, such as name, address, email address, telephone number. We do not collect debit or credit card information. For all online purchases this information is entered through a secure payment gateway provided by our online banking partners, and we do not have access to the data.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address and telephone number. We may share some of your contact information with our couriers for purposes of delivering your order.
Customer Accounts: When you create an account on our site we store only the information you provide. This includes purchase history and also includes Rewards Points. Creating an account does not add you to a mailing list. Your account is secured by an email and password. It is your responsibility to ensure you use a secure password. We have no access to your password.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. This is always opt-in meaning you must click to be added to our mailing list. Should you change your mind and be removed from our mailing list you can click the unsubscribe link within the email or contact us at email@example.com.
Additional contact methods: If you contact us by email, phone, text message, Facebook Messenger, WhatsApp, Instagram Direct or other additional method then we will only use your information for the purposes of that contact.
Reviews: We would love your feedback regarding the products or services we provide and we would like to share that review with our customers. By providing a review on our site, or through our social media you agree to us using that review and the information provided on our site and social media platforms only.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at firstname.lastname@example.org.
See Section 7 for how to opt-out of cookies.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – COOKIES
We use a number of different cookies, pixels and tags (which we shall collectively define as “Cookies”) on the website, including necessary, functional, performance and targeting cookies.
An HTTP cookie (also called web cookie, Internet cookie, browser cookie, or simply cookie) is a small piece of data sent from a website and stored on the user's computer or other internet enabled device by the user's web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember stateful information (such as items added in the shopping cart in an online store) or to record the user's browsing activity (including clicking particular buttons, logging in, or recording which pages were visited in the past). They can also be used to remember arbitrary pieces of information that the user previously entered into form fields such as names, addresses, passwords, and credit card numbers.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
First party analytics cookies - We use these cookies to estimate the number of unique visitors, to improve our website and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our website is performing and make relevant improvements to improve your browsing experience.
- _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
- _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
- _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
- cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
- _secure_session_id, unique token, sessional
- storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
We use Google Analytics and other third-party analytics providers to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website. Additionally these cookies may be used for advertising purposes. For instructions on how opt out of Google Analytics, see below. Each of these companies uses the information it collects according to its own privacy and security policies.
- _ga, This Cookie is placed by Google. It enables us to learn information about our users use of the web site such as the time of visit, the pages viewed, whether the user has visited before and the web site visited prior to visiting the web site. For further information about Google Analytics please see Google’s information
- Facebook Pixel, This Cookie is placed by Facebook. It enables us to measure, optimize and build audiences for advertising campaigns served on Facebook and Instagram. In particular it enables us to see how our users move between devices when accessing the web site and Facebook and, to ensure that our Facebook advertising is seen by our users most likely to be interested in such advertising by analysing which content a user has viewed and interacted with on our web site. For further information about the Facebook Pixel please see: Facebook Pixel.
How to control cookies?
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
You can opt out of customized ads by visiting:
To opt-out of Google Analytics:
To opt-out of Facebook targeted ad’s:
- Open your Facebook page and click the upside-down triangle in the upper right corner. Select "Settings" and then in the left-hand column select "Ads".
You'll see the new "Ads based on my use of websites and apps" setting. Click the "Edit" link, and then click the "Choose Setting" button and select "Off".
You only have to do this once and it will apply to every gadget where you sign in with the same Facebook username. Now, this won't stop Facebook from showing you targeted ads based on information Facebook collects about you, however it won't get any of your information from its partners, and it shouldn't send any of your information to advertisers.
If you use our website without opting out, it means that you understand and agree to data collection for the purpose of marketing ads to you.
How long will cookies remain on my computer or mobile device?
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 90 days and two years from the date they are downloaded to your device.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at Info@funkyyeti.co.uk.