Delivery & Returns

 

Delivery

Standard Delivery (2-3 Working Days*)

Small items - £1.95

For orders under £100 - £3.95

For orders over £100 - FREE



Express delivery (1-2 Working Days*)

Price is calculated by weight;

For orders weighing 0-2 KG - £7.95

For orders weighing 2-5KG - £9.95

Orders weighing 5KG+ - £14.95

Express delivery orders must be received before 2pm for same day dispatch, ski's requiring mounting will be dispatched next day.

Scottish Highlands and Islands may take up to 2 working days longer for delivery than mainland UK. Funky Yeti T-shirts and Hoodies are printed to order by a 3rd party and delivered separately. This may take an additional 5 working days.

International delivery (3-7 Working Days*)

We have just added International delivery to the following countries; Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Monaco, Netherlands, Norway, Spain and Sweden. For other countries contact us for a quote. Unfortunately we are unable to ship to the USA and Canada.

  • Small Items 0 - 0.75kg £4.95
  • Medium Items 0.75 - 2Kg £7.95
  • Larger Items 2 - 8kg £17.95
  • Ski's & Snowboards - £35

*Working days are Monday - Friday excluding bank holidays. Orders received after 2pm Friday will be dispatched on the next working day.

Returns & Exchanges

If for any reason you are not completely satisfied with your purchase you can return it to us within 30 days of receiving your order. Please follow these procedures to ensure a prompt refund, replacement, or credit. If you require an exchange item urgently we would suggest you place a new order and then return the unwanted item for a refund.

  1. Download a PDF Returns Form. We have included a link to a returns form that has all your order details pre-entered with your order confirmation email.
  2. Contact us at info@funkyyeti.co.uk to obtain a Returns Authorization number. 
  3. Using a good carton/packaging, return your item/s via insured Post or other Parcel Carrier of your choice. (Note: products must be unused with all original packaging and tags on.)
  4. Keep a record of your shipment until you have received a credit, refund, or replacement.

 

  • Items that have been customized such as skis with bindings mounted cannot be returned unless they are faulty.
  • ALL items must be returned in their original un-used condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories.
  • We strongly suggest sending returns insured for the full value and with a tracking number for your protection and to insure a full and prompt refund.
  • Unless the item is faulty of the incorrect item was sent, the customer is responsible for return postage.
  • Refund's returns or exchanges will be processed once the items have been received and inspected. Any replacement items will be dispatched ASAP after processing your return. 
  • If applicable a Refund/Credit will be issued after the warehouse receives, inspects and processes your return, which can take up to 5 business days. You will receive a confirmation email when your return has been processed. Credit Card refunds can take up to 72 hours to appear on your statement.

Warranty 

Every item Funky Yeti carries is covered by a warranty from the individual manufacturers. The manufacturer alone will decide whether to repair or replace defective merchandise. Since each manufacturer has different warranty procedures, contact us at info@funkyyeti.co.uk and we'll help get your warranty issue taken care of.

Covered: Generally, warranties cover defects in materials and workmanship.

Not Covered:
Damage from abuse, neglect, accidents, and racing are not covered under any warranty.
Labour and shipping are not covered under any warranty.