UK Delivery
When you spend over £10, delivery is FREE to standard UK addresses (includes Scottish Highlands).
Express delivery orders must be received before 2pm for same day dispatch. Orders for ski's requiring mounting must be received by 12pm with all mounting information for same day dispatch.
Special Order Items
We work with some amazing brands that allow us to offer a wider range of products. These items come to us direct from thier European warehouses and usually take an extra 3-7 working days for delivery to you.
| Delivery Service |
Order Type |
Price |
Time |
| Standard UK Delivery |
Special Order Items |
Free |
5-10 Working Days* |
*Working days are Monday - Friday excluding bank holidays. Orders received after 2pm Friday will be dispatched on the next working day. Scottish Highlands and Islands may take up to 2 working days longer for delivery than mainland UK.
Some items such as our Funky Yeti T-shirts, hoodies and mugs are printed to order by a 3rd party and delivered seperately.
Specific Delivery Date Requests
If you are ordering goods for a particular holiday departure date or as a gift for a birthday etc., please inform us in the Delivery Notes field when making your order so we can make every effort to meet this deadline.
European Delivery
We have delivery set up for the following countries;
Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Isle Of Man, Netherlands, Poland, Portugal, Spain, Switzerland.
Price is calculated by weight and size. Delivery usually takes 5 - 7 working days*.
*Working days are Monday - Friday excluding bank holidays. Orders received after 2pm Friday will be dispatched on the next working day.
International Buyers – Please Note:
- We are currently not registered for UK VAT. The price shown is the price you pay and there is no tax applied that can be claimed back at customs.
- Your countries customs import duties, taxes, and charges are not included in the item price or shipping cost. Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges and are the buyer's responsibility.
- Please check with your country's customs office to determine what these additional costs will be prior to buying.
- We won't under-value items or mark the item as a gift on customs forms. Doing that is against UK and international laws. For customs purposes, all items will be marked with the price paid.
If your country is not listed above please contact us for a quote.
Deliveries & the Coronavirus (COVID-19)
We are currently operating mostly as normal and are continuing to monitor the situation as it changes daily.
Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the corona-virus COVID-19. From experience with other corona-viruses, we know that these types of viruses don’t survive long on objects, such as letters or parcels. This complements the highly publicised guidance from PHE for people to wash their hands more often than usual using soap and hot water.
To protect yourself - Don't sign for your parcel, just give your full name to the driver. Wash your hands after opening the parcel as a precaution.
To protect others from you - If you are self isolating ask the driver to leave the parcel outside your door and collect it after the driver leaves.
For updates and service status from our delivery service providers click the links here: Royal Mail DHL
Returns
30 Day Returns
If for any reason you are not completely satisfied with your purchase you can return it to us within 30 days of receiving your order. Please follow these procedures to ensure a prompt refund, replacement, or credit. If you require an exchange item urgently we would suggest you place a new order and then return the unwanted item for a refund.
- Download a PDF Returns Form.
- Contact us at info@funkyyeti.co.uk to obtain a Returns Authorisation number.
- Using a good carton/packaging, return your item/s via insured post or other parcel carrier of your choice. (Note: products must be unused with all original packaging and tags on.)
- Keep a record of your shipment until you have received a credit, refund, or replacement.
- Items that have been customised such as skis with bindings mounted cannot be returned unless they are faulty.
- ALL items must be returned in their original un-used condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories.
- We strongly suggest sending returns insured for the full value and with a tracking number for your protection and to insure a full and prompt refund.
- Unless the item is faulty or if the incorrect item was sent, the customer is responsible for return postage.
- Refund's returns or exchanges will be processed once the items have been received and inspected. Any replacement items will be dispatched ASAP after processing your return.
- If applicable a refund / credit will be issued after we have received, inspected and processed your return, which can take up to 5 business days. You will receive a confirmation email when your return has been processed. Credit Card refunds can take up to 72 hours to appear on your statement.
- Orders made through a Zip account will be refunded to your Zip Account.
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